Product protection opens up cross-selling opportunities for merchants of all sizes and industries.
and many more
Tim-Hendrik Meyer | CEO
In-store? At checkout? Post-purchase? It doesn’t matter! You can sell Hakuna product protection online and offline, at any stage of the customer journey for a consistent omnichannel experience.
The European market is complex. With Hakuna, you can sell product protection all over Europe without worrying about different languages, regulations, or consumer preferences. We take care of all of that for you.
We've got you covered. No matter what products you sell, or who you’re selling them to.
Hakuna is 100% free of charge for merchants. There are no additional costs.
As our partner, you receive a commission on every protection plan you sell.
We collect a small service fee on every protection plan sold.
Yes, you can. Use our Frontend SDK or Shopify App, or develop your own integration with our modern REST API.
Integration usually takes a couple of days. If you’re interested in learning more, get in touch with us.
Most likely, yes. We can cover just about anything non-consumable. Arrange a demo with one of our experts to find out more.
We offer extended warranties and accidental damage protection as well as a combination of both. We have the right protection for all of your product categories.
We take care of the entire claims management process, ensuring that your customers have an exceptional claims experience every time.
Whenever a customer has an issue with their product, they can file a claim with us using our claims bot, Paul. The process is fast and easy, and there’s no paperwork or red tape involved.
From there, we’ll get your customers’ claims resolved quickly so they can get right back to enjoying their products. And since sustainability is important to us, we repair first whenever possible. If repair isn’t an option, we’ll replace or refund the product.
We work with a network of first-class insurance companies that act as risk carriers for our protection plans. That way, we can develop optimized protection plans for all of the products that you sell.