An Offer is a set of Hakuna product protection plans created for a specific product or product collection in your inventory, which you can offer to your customers as options.
Offers contain information about the Offer (i.e., when it was created, which product(s) it was created for), 1-3 protection plan options, optional marketing content, and links to the insurance documents.
You can use the protection plan options within an Offer to construct protection products and add them to your ERP system. Check out our docs for more information on how to do it.
It’s up to you! You can add information about product protection to store shelves or product packaging, advertise it at the service desk and/or info points, or have your sales team promote it during consultations and checkout. Just make sure that customers are able to buy it and pay for it in the same transaction as your other products.
Yes, you can. Hakuna enables consistent omnichannel customer journeys. Get in touch with us to learn more.